Can we add Holiday Periods to our clixifix® Account?

A Holiday Shutdown will pause KPI's for all open Defects over the chosen period (e.g. Bank Holiday/ Office Closures) 

To create a new Holiday Shutdown, Select Admin > Holiday Shutdowns and click + New Holiday Shutdown

In this area, populate the name and the chosen date period, once complete click Submit to apply the shutdown to your account.

Holiday Shutdowns can include Telephone Numbers for out-of-hours which will be provided on the Residents Portal if this is enabled. 

Residents will be able to see the Holiday Shutdown appear as a red banner on the date of the shutdown, similar to below:-

Please note: only Account Administrators can action this