Can I remove a nomination to a Sub-Contractor or Team member?

Modified on Wed, 20 Feb 2019 at 04:54 PM

Yes.

If you or one of your users, nominate the incorrect person to respond to the Ticket, you can remove this person from the nominations section.

From the nominations section of the Ticket, click on the Trash can icon to remove the person from the nomination.

They will see a prompt on this Ticket to let them know that they have been removed.

You are unable to remove a nomination if the nominee has accepted/rejected or completed the nomination.

 

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