Can I nominate a member of our team (Operative) to respond to an Inspection List?

Modified on Wed, 25 Nov 2020 at 11:09 AM

From the Inspection List view page navigate to the contractors tab.  

You have the option to nominate either a Sub-Contractor or a member of your team to respond to the defect or repair.

 

Step 1: Choose Nominate Team Member radio button.

 

Step 2Choose the Team Members name from the drop box and select Nominate.

 

Step 3Provide a detailed description of what is required to repair the respective defect or issue and tick the relevant box(es) to assign the defects to that Team Member.  

 

Step 4: Select Save and Send Now. 

 

When you NOMINATE a Team member:

  • The date/time nominated will be recorded 
  • An email with a summary and the instruction will be sent to that team member.

The Team member will be required to log-in with their details to to accept or reject the Job as described in the instruction.

 

Step 1: If accepted, this will be logged and an email sent to the Principal Contractor or House builder admin / Account owner to alert. 

Step 2: This will be logged as the date/time instructed. 

  • If rejected, this will be logged and an email sent to the Principal Contractor or House builder to alert. 
  • On rejection the Team member will specify the reasons why they won’t do the works required.
  • On Rejection, the Admin User will go back to NOMINATE another Team member using the ticket wizard and the same workflow will apply.

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