When you select the Tickets tab this holds a vast amount of data which is often the first point of call for users when they log on.
clixifix uses a traffic light system to show the current open tickets and the breakdown of timescales
Red = Overdue, these tickets are over their KPI due date.
Amber = Tickets due today
Green = Tickets still within KPI
NOT YET NOM. ! = Tickets that have been raised but no nomination created
NOM COMPLETED = Contractor or Team Member has completed the work but the ticket remains open. If happy to do so these tickets can be closed.
ON HOLD = How many tickets are On-Hold
This data can be filtered by Ticket Priority and by Scheme to break to the information down further.