Troubleshooting

What do I do if clixifix is unavailable?
If you're not able to access your clixifix account, you can check if we have run into an issue with any of our apps on our clixifix status site. In...
Tue, 18 Apr, 2017 at 3:26 PM
How do I create and send a screenshot?
When you're reporting a problem to the clixifix support team, capturing and sending an image of your computer screen can help us better understa...
Tue, 6 Sep, 2016 at 4:37 PM
What should I do if I'm not receiving emails from clixifix?
If you're not receiving emails from clixifix in your email account, please follow these steps to troubleshoot: Check your email's spam fo...
Tue, 6 Sep, 2016 at 4:38 PM
Are you a home owner having issues logging into clixifix?
clixifix is a web based defect management software platform.  clixifix does not complete the defects in your property, this is your house builders respo...
Tue, 31 Jul, 2018 at 9:28 AM
Are you a sub-contractor having issues logging in?
clixifix is a web based defect management software platform and as a sub-contractor you can receive job tickets via email with links to view the job details...
Wed, 18 Jul, 2018 at 3:35 PM
Are you a Housing Association/Commercial Client having issues logging in?
clixifix is a web based defect management software platform and as a Housing Association you can receive updates on defects via email with links to view the...
Tue, 31 Jul, 2018 at 9:38 AM