If you do not want the homeowners to create Tickets or Inspection Lists you can disable this feature from your Speculative sector admin area.
Step 1: Click on the cog icon to navigate to the settings area.
Step 2: Click on the edit account button.
Step 3: Un-tick on the box 'Can purchasers/ home-owners create tickets/inspection lists'.
Step 4: Click submit to save changes.
This will turn off the ability for homeowners to create new Tickets and/or Inspection Lists. They will be able to interact with Tickets / Inspection lists by adding comments, uploading documents etc and receiving all relevant notifications regarding their new home aftercare issues from clixifix.