Resident/Plot Contact Permissions

All Residents

If you do not want the Residents to create Defect Tickets or Inspection Lists across the account, the feature can disabled from the Speculative sector Admin area.

Step 1: Click on the cog icon to navigate to the settings area

Step 2: Click on the edit account button

Step 3: Un-tick on the box 'Can purchasers/ home-owners create Defect Tickets/Inspection Lists'

Step 4: Click Submit to save changes

This will turn off the ability for Residents to create new Defect Tickets and/or Inspection Lists. They will be able to interact with Defect Tickets / Inspection lists by adding comments, uploading documents etc and receiving all relevant notifications regarding their new home aftercare issues from clixifix®.

Per Plot Contact

There is also the ability to select at plot level which individual contacts can raise tickets. 

Step 1: When adding a new contact, either check or uncheck the tick box at the end of the form

Step 2: To change this feature later,  use the toggle buttons in the Contacts view of the plot: