If you do not want the homeowners to create Tickets or Inspection Lists you can disable this feature from your Speculative sector admin area.

Step 1: Click on the cog icon to navigate to the settings area.

Step 2: Click on the edit account button.

Step 3: Un-tick on the box 'Can purchasers/ home-owners create tickets/inspection lists'.

Step 4: Click submit to save changes.

This will turn off the ability for homeowners to create new Tickets and/or Inspection Lists. They will be able to interact with Tickets / Inspection lists by adding comments, uploading documents etc and receiving all relevant notifications regarding their new home aftercare issues from clixifix.