Will customer contact information transfer over onto a ticket?

Modified on Thu, 26 Nov 2020 at 09:26 AM



In the Speculative sector the default or primary contact will display on a ticket or inspection list creation.


  • Within Partnership Residential, once a ticket has been created by either the RP user or PC user that data is cached or stored against the respective plot.  
  • Next time a ticket is created this data will be pre-populated.  
  • This can be over-written if required.


The Commercial Sector works the same as above.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article