Will customer contact information transfer over onto a ticket? : clixifix® Help & Support

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Will customer contact information transfer over onto a ticket? Print

Modified on: Mon, 2 Mar, 2020 at 12:08 PM

Yes.

In the Speculative sector the default or primary contact will display on a ticket or inspection list creation.

Within Partnership Residential, once a ticket has been created by either the RP user or PC user that data is cached or stored against the respective plot.

Next time a ticket is created this data will be pre-populated.

This can be over-written if required.

The Commercial Sector works the same as above.

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