How do I change the Bank Details for our existing recurring Direct Debit?

Modified on Tue, 28 Aug 2018 at 12:01 PM

 

The clixifix support team have no access to your bank details.

An Administrator can change the bank details within your account by selecting Admin > Your Account > Click here to view your payments history (as below)

The Payments page will open with an option to "Create New GoCardless Direct Debit". This will just take a few minutes to complete your new bank details.


You can also contact the gocardless support team on help@gocardless.com or 020 7183 8674 to change the existing details on your Direct Debit. They can be contacted on this number from 9am - 6pm Monday to Friday.

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