Can we add Holiday Periods to our clixifix Account?

Modified on Tue, 12 Apr 2022 at 11:57 AM


Our Holiday Shutdown feature pauses all open Tickets for the chosen period. (e.g. Christmas/New Year, Bank Holidays etc.). The Holiday periods will then be reflected on your resident portal

Step 1: The Holiday feature can be found from the admin section of your account.

Any existing Holiday periods are displayed here.

Step 2: To Add a new Holiday period, click on the add new Holiday shutdown button.

Step 3: Give your Holiday a title and using the calendar wizard choose the dates.

Step 4: Enter the date range of your holiday shutdown here. i.e. 24/12/20 - 24/12/20 equals 1 day Holiday Shutdown for Christmas eve. 24/12/20 - 06/01/21 equals multiple days holiday over that period.

Step 5: Once you have populated the dates, click submit to apply this holiday to your account.

Step 6: Residents can see your holiday shutdowns when you’ve added them, appearing as a holiday banner at the top of their account.

Here is an example on an sample account:

On the date of shutdown, the banner appears as below for the resident:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article