New Home Owners (Purchasers)

Information for new home owners who purchase their own property

Homeowner Permissions
If you do not want the homeowners to create Tickets or Inspection Lists across your account, you can disable this feature from your Speculative sector a...
Fri, 21 Aug, 2020 at 11:57 AM
How do I add a contact (homeowner)?
Step 1: Select the scheme you wish to add the contact to. Step 2: Select the plot. Step 3: Then choose the contacts tab. Step 4: Here you...
Mon, 2 Mar, 2020 at 12:12 PM
What can our new home-owners (Purchasers) see on their dashboard?
Your new homeowners dashboard can provide key information on any reported Tickets and Inspection Lists. Their dashboard is unique to them so they only se...
Mon, 2 Mar, 2020 at 12:05 PM
Will customer contact information transfer over onto a ticket?
Yes. In the Speculative sector the default or primary contact will display on a ticket or inspection list creation. Within Partnership Residentia...
Mon, 2 Mar, 2020 at 12:08 PM
Is there a House Type Library?
Yes. Step 1: Select the Admin tab, in the drop down box select House Types.   Step 2: These can be edited by selecting the pencil tab next to the ...
Mon, 2 Mar, 2020 at 12:09 PM
What happens when the warranty period expires?
The homeowner can still log into their portal on clixifix but will no longer have the ability to raise tickets. The homeowner will be notified via email t...
Mon, 2 Mar, 2020 at 12:14 PM