Comments

Comments can be added to Defects or Inspection Lists by Admins & Team Members. 

Comments cannot be deleted once added.

• Adding a comment with no recipient will be visible internally only to all users
• Adding a comment with an external recipient will be visible in other portals
• Adding a comment with an internal recipient will ensure your team member is notified (even if notifications are switched off)
  

Adding a new comment

Step 1: Navigate to your Defect & click the 'Comments' tab

Step 2: Add a comment within the freetype box. You can copy/paste in here if required. 

Step 3: Add an Internal/External recipient if required. 

Step 4: Click + Add Comments. 

Comment Settings

Team Members (Non Admin) can only add external comments if this setting is allowed in Settings.

Contractors can loop team members & Admins on Defect comments from the subcontractor portal too. 

Head to Admin > Your Account > Edit to access these options. 

All Comments will show with a time & date stamp within the Comments tab, for audit purposes. 

Comments can also be added to Defects by replying to the email notification, rather than logging in.