Can our Users respond to clixifix notifications by email?

Modified on Wed, 15 Jan 2020 at 09:52 AM


When your users get a notification email from clixifix® they can reply to the notification from their email.

The call to action is simply - write above this line to reply. (See below).

Once a response has been sent, the message is seamlessly processed back into your clixifix® automatically.

Your users get the following benefits:

  • the users will get a quick reply - the sub-contractors do not necessarily need to log in to clixifix®.
  • if they add attachments in the reply, the clixifix® users will receive them and they will also be attached to the comments and documents section of that Ticket or Inspection list.
  • the reply will be recorded in the Tickets or Inspections list comments tab;
  • there's a record of how the issue was resolved without having to dig through email trails.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article