Step 1: Click on the reports tab
Step 2: Click on the 'Other' tab
Step 3: Click on 'bespoke reports'
Step 4: Click on the link to access the filters.
Step 5: Run a Ticket report showing the Ticket title, RP User, Date Logged, Date Closed, Status.
- The report can be run for a range of dates.
- You can export the report to PDF & Excel
Step 6: Click Submit to create.