Tickets by Scheme Report

Modified on Mon, 17 Feb 2020 at 02:35 PM

This report will show you outstanding tickets by scheme. If you are within Partnership Residential you can select by Registered Provider.

  • Filter available by various pre-designated timescales or select your own custom dates to return the outstanding tickets created within this time.  
  • Select show tickets to reveal all open tickets. Export to PDF or Excel as required.
  • Only schemes with open tickets will be displayed.

Outstanding Tickets by scheme - The first table will give you open tickets by scheme and how many in warranty or archived.

Open Tickets - If you have selected show tickets from the filter at the top of the report the next table will give you all your open tickets and information within the time frame selected.

  • Any blue number or word that when hovered over underlines itself, can be clicked on to take you to that information within clixifix, i.e a ticket number, defect title, comment etc.
  • Any part of the report can be hidden by clicking on the section title, i.e if you want to hide the pie charts click on the Ticket Priority title.  Select again to bring them back.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article