Modified on Thu, 20 Feb 2020 at 03:39 PM

Step 1: To create a report, click on the reports button.

Step 2: Run a Ticket report showing the Ticket title, RP User, Date Logged, Date Closed, Status. The report can be run for a range of dates. 

Step 3: Click Generate Report.

Step 4: The ticket report includes Ticket Analysis with a breakdown of open tickets including overdue and On Hold.

Step 5: Export to PDF or Excel for a  printable report which will be sent to your email inbox.


There are also reports to breakdown your tickets by scheme and by defect.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article