To create a report, click on the reports button.
Run a Ticket report showing the Ticket title, RP User, Date Logged, Date Closed, Status.
The report can be run for a range of dates.
Click Generate Report.
The ticket report includes a Ticket Analysis with a breakdown of open tickets including overdue and On Hold.
Export to PDF or Excel for a printable report which will be sent to your email inbox.
There are also reports to breakdown your tickets by scheme and by defect.