Costs and the Cost Report

Modified on Tue, 31 Oct, 2023 at 10:56 AM

If enabled, the costs feature allows for capturing expenses and recharge costs associated with respective defect tickets and inspection lists.  Stakeholders are notified if they are to bear or incur costs.  

Recording Costs


The feature is accessible at the Defect ticket level in the menu.

Step 1: Select '+ Add cost'


Various options are then available to build a picture of any costs incurred on this ticket. 
Please note, this is NOT intended to be an invoicing system.


Step 2: Who Will Bear / Incur Cost

Who is responsible for paying for the repair of a defect? 

Select who this is from the Stakeholder selection from the drop-down box.


Step 3: Cost Centre

The Cost Centre library can be edited within the admin section. 

Users can assign default costs and indicate whether these costs are expenses or re-charge items.


Abortive Visit

e.g. if the contractor was unable to gain access to the property and the cost of this missed appointment is being passed onto the client.


Remedial Works (Expense)

The expense is the cost you will absorb in the first instance (e.g. to remedy the damage caused by another subcontractor, you will initially have to pay for this to be completed). 


Remedial Works (Re-Charge)

The cost you are sending to the responsible party. 


Step 4: Cost Category

The Cost Category labels can be Edited in the admin section. 
The Cost Category labels enable users to analyse cost category details within the costs report.

Cost Report

With the costs feature, you also get a powerful additional report which gives a good insight into where any potential losses are being made. 


The cost report provides a detailed analysis and will give the Principal Contractor a Net figure which is the difference between the total recharge amounts and the expense charges.



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