Welcome to clixifix® Customer Care, Simplified Software.
Handling customer care complaints is something that many Construction companies struggle with; however it costs much more time, money and effort to gain new customers than it does to retain existing ones.
In a world that’s gone mobile where the consumer has limitless boundaries, can connect from anywhere at any time and interact on their own time frame, maybe its time to start looking at how we are communicating with them on their defects and repairs.
clixifix® was designed to take the headache out of Customer Care by putting all of your reported issues in a single place, enabling you, your team, your clients and your Sub-contractors to manage them together from one secure shared application.
Better Customer Care starts with better communication.
clixifix® brings all your Customer care conversations into one place.
Easily organise, prioritise and engage with others on defect issues and requests to ensure your customers get accurate and timely responses.
clixifix® lets you centralise all your customer conversations so nothing gets ignored and everything is searchable from one place.
Quickly identify and respond to high-priority issues with the help of customisable Tickets and Inspection Lists.
Collaborate with other team members, company-wide, and delight your customers with accurate and timely responses regarding their defects and repairs.