Yes, as part of your licence agreement to use clixifix it is important to remember that you own the data on your account.

Only Administrators on your account can action this.

To request your data please navigate to Admin > Export Data. This will send a request to our Support Team.

clixifix will send you an export of your data by email with downloadable links to CSV documents for tickets, inspections lists, nominations etc.

This email should be sent to you within 24 hours.

If you require a full data export including images and documents please make a request to clixifix® Help and Support, and allow 45 days for this request to be completed by our technical team.

If you require some help on a SAR you may have received, please see our FAQ called SAR Requests & clixifix®