Yes, as part of your licence agreement to use clixifix® it is important to remember that you own the data on your account.

Only Administrators on your account can action this.

To request your data please navigate to Admin > Export Data. This will send a request to our Support Team.

clixifix® will send you an export of your data by email with downloadable links to CSV documents for tickets, inspections lists, nominations etc. As shown below:-

This email should be sent to you within 24 hours.

If you require a full data export including images and documents please make a request to clixifix® Help and Support, and allow 7 days (working days) for this request to be completed by our technical team.

If you require some help on a SAR you may have received, please see our FAQ called SAR Requests & clixifix®