What should I do if I'm not receiving emails from clixifix®?

Modified on Mon, 16 Oct 2023 at 09:42 AM

  • Check your email's spam folder, junk folder, social tab, and promotional tab. Email providers sometimes route emails from new sources to these folders.
  • Add clixifix® as a trusted email domain in your email's address book.
  • Add clixifix® as a contact ( notifications@clixifix.co.uk )
  • Check with your email provider to ensure emails from clixifix® aren't blocked.
  • Make sure the email associated with the account is the email address of an individual and not a distribution list nor a role-based email address. A role account/alias is an account that isn't associated with a particular person, but with an office, position, or task (ex: webmaster@, postmaster@, admin@, etc.).
  • To ensure you're getting the most of clixifix®, we recommend using a personal work email address.
  • In some cases, like password resets, you'll need to request the email again after making any of the above changes.

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