For Ticket/Inspection List comments:
- Purchaser/Homeowner creates a comment - it is sent to the recipient list if there are any. Otherwise it goes to all Admin Users (with notifications turned on).
- Sub-Contractor creates a comment - it is sent to all Admin users (with notifications turned on)
- Registered Provider creates a comment - it is sent to all Admin Users (with notifications turned on)
- Emergency user creates a comment - it is sent to all Admin Users (with notifications turned on).
- Principal Contractor Team Member creates a comment - it is sent to the recipient list if there are any. Otherwise it is sent to all Admins users (with notifications turned on).
- Comment recipient is a Registered Provider - all the RP's users on that scheme receive the notification. If there are no specific users for the scheme then all users will be sent the comment.
For Discussions:
- Comments go to all the discussers within the group
Tasks:
- Comment is sent to the task owner and any recipients
Provider Associations to a Principal Contractor:
- Contact email of Registered Provider and RP admin users
Contractor Associations:
- Goes to all contractor emails (Contractor contact email and users emails)