For Ticket/Inspection List comments.....
- If a Purchaser/Homeowner creates a comment... it is sent to the recipient list if there are any. Otherwise it goes to all Admin Users (with notifications turned on).
- If a Sub-Contractor creates a comment... it is sent to all Admin users (with notifications turned on)
- If a Registered Provider creates a comment... it is sent to all Admin Users (with notifications turned on)
- If an Emergency user creates a comment... it is sent to all Admin Users (with notifications turned on).
- If a Principal Contractor Team Member creates a comment... it is sent to the recipient list if there are any. Otherwise it is sent to all Admins users (with notifications turned on).
- If a comment recipient is a Registered Provider....all the RP's users on that scheme receive the notification. If there are no specific users for the scheme then all users will be sent the comment.
For Discussions......
- Comments go to all the discussers within the group
Tasks......
- Comment is sent to the task owner and any recipients
Provider Associations to a Principal Contractor....
- Contact email of Registered Provider and RP admin users
Contractor Associations
- Goes to all contractor emails (Contractor contact email and users emails)