Information about Key Performance Indicators

What does KPI mean?
A key performance indicator (KPI) is a feature to measure the Principal Contractors performance on a ticket. Agreed respond and repair times can be set o...
Wed, 15 Jan, 2020 at 9:44 AM
How do I set the KPI (Respond and Repair) details for a Registered Provider?
Only an Administrator can do this. Watch this video here to see how to set the KPI's for your RP partners. Step 1: Click on ‘Our Clients’ Step 2: C...
Wed, 15 Jan, 2020 at 9:46 AM
Can I turn off the KPI feature?
Yes. Navigate to your Scheme or Project admin area. You can turn on / off the KPI feature from here. Simply un-tick the KPI on box and your Tickets wil...
Mon, 27 Jan, 2020 at 10:05 AM
How do I set the KPI for our Company?
Only an administrator can do this. In Speculative housing Schemes and Commercial Projects Schemes, whilst in this context view, click on Admin > Your...
Tue, 13 Feb, 2018 at 3:55 PM