Password Reset

Modified on Wed, 30 Oct at 2:14 PM

If you cannot remember your password or if the password you use is not being accepted, you can complete a Password ResetThis is for confirmed users only and will not work if you have not yet set a password. 


Step 1: Click Forgot your password? on the clixifix® Login Page as shown in the screenshot below.



Step 2: Enter your email address & click Send me reset password instructions




Step 3: You will be asked to enter a Two-Factor Authentication code which will be sent to you via email. Please check your junk folder if this does not arrive in your inbox. 


Step 4After entering this code, a second email will follow. Click the link to Change my password


Passwords must be;


- Minimum of 8 characters

- Minimum of one upper case letter

- Minimum of one lower case letter

- Minimum of one numeric character

- Minimum of one special character



Step 5: Enter your new password in both boxes and click Change my password



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