Appointment Timeslots

Modified on Fri, 12 Jun at 2:42 PM

Appointment Timeslots hide the exact appointment time in SMS and/or email notifications sent to your contacts by using a from & to time.

For example, if your AM timeslot is between 8:00am and 12:00pm and you book an appointment for 10:00am, SMS and/or email notifications will state the appointment is between 8:00am & 12:00pm, not 10:00am

Appointments set at a timeslot crossover will send as the later timeslot. In this example, if the appointment was set as 12:00pm, the SMS and/or email will show as a PM timeslot.

Appointments set outside of timeslots will show the exact time. For example, if an appointment is set at 07:30am and the AM timeslot does not start until 08:00am, the SMS will show as 07:30am, the exact time.

Managing Timeslots

Only Admin users can set/amend timeslots.

Step 1: Navigate to Admin > Your Account > Edit.

Step 2: Ensure 'Use timeslots for appointments?' is ticked.

Step 3: Amend timeslots to required times.

Step 4: Click Submit to save your changes.