Freeform SMS Custom Templates

Modified on Thu, 27 Nov at 3:26 PM

The SMS features are advanced features. If you would like more information please speak with your Account Manager.

You can create templates for your Freeform SMS, if required.

This can be useful if you send the same SMS multiple times across different plots/schemes. Templates can only be amended by an Admin. To add/amend a template, navigate to Admin > Message Templates

Creating Custom SMS Templates

Step 1: Select Create Custom Template

Step 2: Add a title for the template. The title does not show on the SMS.

Step 3: Create your message. SMS is a no-reply feature. We recommend adding a point of contact, an email or number and who the message is from within the body of your SMS.

This can include hyperlinks, special symbols and emojis!

Step 4: Select Save Template

Editing Custom SMS Templates

Step 1: Select the pencil icon.

Step 2: Amend your title or message as required.

Step 3: Select Save Template

Any changes will apply to all future SMS that use this template.

To edit, click the pencil icon

To view the template, click the eye icon

To view the history, click the clock icon