What is a ticket?

Modified on Tue, 12 Feb, 2019 at 12:11 PM

A Ticket is a quick, simple way to report a repair or a defect that a resident or client has with their property or project.

Tickets can be created at any time from anywhere with an internet connection. A simple web page with easy to navigate tools will capture all the required information in one secure place.

Once the ticket has been created the Principal Contractor or House builder will ensure that the ticket is resolved within the agreed time-scales and that the Client / Property owner or Resident is 100% satisfied that the repair is complete.

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